Contacts

2024 Plan Information

General Benefits and Retirement Questions

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Accolade Health Assistants

Health care benefits and resources

To activate your account, visit the Accolade member portal or download the Accolade app from the App Store or Google Play
 
To contact a Health Assistant:
Send a secure message from the Accolade member portal or app.
 
Dependents not enrolled in the Firm’s Medical Plan: You must call Accolade; the mobile app is not available.

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HR Services

401k, payroll, HR policies, enrolling in or changing your benefits etc.

9 am to 7 pm ET, M-F

Outside the US and Canada

1-718-354-1343 (toll)

Benefit Center website

From Morgan Stanley's intranet: Type benefits in browser

Externally: Log in to morganstanley.com/benefits

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Medical

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Kaiser Permanente

Northern California Group Number 8488

Southern California Group Number 102045

Hawaii Group Number 1340

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HMSA

Employee Group Number 98643-1

COBRA Group Number 98643-3

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Physical Therapy at 1585 Broadway

Lower Level B

Mon. & Wed. | 7 am to 5 pm

Tu. & Thur. | 11:30 am to 5 pm

Fri. | 7 am to 4 pm

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Physical Therapy at 2000 Westchester Ave.

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Livongo Diabetes Management Program

Available at no cost to employees and dependents with a type 1 or 2 diabetes diagnosis who are enrolled in the Firm’s Medical Plan (Cigna, UnitedHealthcare, Kaiser or HMSA)

join.livongo.com/morganstanley

Registration code: morganstanley

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Prescription Drugs

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Express Scripts

Medical Plan (Cigna and UHC)

877-859-0018

representatives available 24/7

express-scripts.com/90day

(Smart90 maintenance medications program)

Tip: Download mobile app from Apple App or Google Play Store

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Dental

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MetLife Dental

Group Number: Option A — 308229

Group Number: Option B — 308228

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Delta Dental

Vision

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VSP Vision Plan

Group Number — 12290137

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Insurances & Legal

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Disability & Leave

MetLife

STD & FMLA Group Number: 308160

LTD Group Number: 143274

800-498-5306

Leave Initiation

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Life Insurance

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Critical Illness and Accident Insurance

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BTA Insurance

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Critical Illness Insurance from Aflac

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Long-Term Care Insurance

Employee Offers

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Employee Offers and Perks

Visit Employee Offers by typing “offers” into your intranet browser.

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FAMILY SUPPORT BY BRIGHT HORIZONS

Child and Elder Care, College Coach, Tutoring, Children with Special Needs, Parental Coaching and More

Personalized help finding resources

888-874-0420

(leave a message)

General assistance and booking care

833-224-7075

24 hours a day, 7 days a week

clients.brighthorizons.com/morganstanley

Register with your Firm email address to review full menu of programs, contact family concierge and book services

Tip: Download phone app (search for “Back-Up Care” or “Bright Horizons”)

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Group Personal Excess Liability (GPEL) Insurance

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Pet Insurance

Nationwide

888-899-4874

Weekdays 8 am to 10 pm ET and Saturdays 10 am to 6:30 pm ET

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HealthEquity

My Health Tools