Contacts

2021 and 2022 Plan Year Information

Help Selecting and Using Your Benefits Throughout the Year

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Benefits Advocates

8 am to 7 pm ET, weekdays

Employees

877-MSHR-411 (674-7411)

When prompted, enter your information and say “Benefits Advocates"

Outside US and Canada

(toll) 718-354-1343

Your spouse or domestic partner

800-555-7187

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General Benefits and Retirement Questions

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HR Services

9 am to 7 pm ET, M-F

Outside the US and Canada

1-718-354-1343 (toll)

Benefit Center website

From Morgan Stanley's intranet: Type benefits in browser

Externally: Log in to morganstanley.com/benefits

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Medical

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Cigna

Options A, B and C — Group Number 3327984

800-CIGNA24

800-244-6224

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UHC

Options A, B and C — Group Number 182019

Flexible Spending Accounts — Group Number 202942

888-332-8891

Medical

800-TAX-FORM

1-800-829-3676

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Kaiser Permanente

Northern California Group Number 8488

Southern California Group Number 102045

Hawaii Group Number 1340

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HMSA

Employee Group Number 98643-1

COBRA Group Number 98643-3

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Physical Therapy at 1585 Broadway

Lower Level B

Mon. & Wed. | 7 am to 5 pm

Tu. & Thur. | 11:30 am to 5 pm

Fri. | 7 am to 4 pm

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Physical Therapy at 2000 Westchester Ave.

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Livongo Diabetes Management Program

Available at no cost to employees and dependents with a type 1 or 2 diabetes diagnosis who are enrolled in the Firm’s Medical Plan (Cigna, UnitedHealthcare, Kaiser or HMSA)

join.livongo.com/morganstanley

Registration code: morganstanley

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Prescription Drugs

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Express Scripts

Medical Plan (Cigna and UHC)

877-859-0018

representatives available 24/7

express-scripts.com/90day

(Smart90 maintenance medications program)

Tip: Download mobile app from Apple App or Google Play Store

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Dental

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MetLife Dental

Group Number: Option A — 308229

Group Number: Option B — 308228

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Delta Dental

Vision

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VSP Vision Plan

Group Number — 12290137

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Insurances & Legal

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Disability & Leave

MetLife

STD & FMLA Group Number: 308160

LTD Group Number: 143274

800-498-5306

Leave Initiation

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Life Insurance

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Critical Illness and Accident Insurance

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BTA Insurance

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Critical Illness Insurance from Aflac

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Long-Term Care Insurance

Employee Offers

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Senior Care Planning and In-Home Help

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Employee Offers and Perks

Visit Employee Offers by typing “offers” into your intranet browser.

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FAMILY SUPPORT: CHILD AND ADULT CARE, TUTORING, PARENTAL COACHING AND MORE

Bright Horizons

833-224-7075

24 hours a day, 7 days a week

Phone app (Search for “Back-Up Care” or “Bright Horizons”)

Full menu of services
 
Employer Username: MorganStanley
Employer Password: Benefits4You

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Group Personal Excess Liability (GPEL) Insurance

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Pet Insurance

Nationwide

888-899-4874

Weekdays 8 a.m. to 10 p.m. ET and Saturdays 10 a.m. to 6:30 p.m. ET

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My Health Tools

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Benefits Advocates

8 am to 7 pm ET, weekdays

Employees

877-MSHR-411 (674-7411)

When prompted, enter your information and say “Benefits Advocates"

Outside US and Canada

(toll) 718-354-1343

Your spouse or domestic partner

800-555-7187

Add to contacts

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UHC (Virtual Visits)

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Cigna (Telehealth Connection)