- Research in-network doctors and specialists, schedule appointments and help you make benefits elections
- Guide you through complicated health issues
- Navigate the health care system and clinical care needs for you
- Advocate on your behalf with your insurance provider about health care claims and billing issues
- Connect you to the right resources, such as insurers, medical second opinions, child and elder care resources, and Firm programs
- Help your family members with their health insurance questions, including other employer plans, state exchanges, and Social Security, Medicare and Medicaid