Medical Second Opinions

2021 and 2022 Plan Year Information

Update: Your grandchildren may now use this service. Get expert answers from 2nd.MD, Morgan Stanley’s free medical second opinion service, to help determine your best course of treatment. If you or a member of your extended family have questions about a new diagnosis, a possible surgery, care that was postponed due to COVID-19, a change in care or a treatment plan that isn’t working, 2nd.MD will connect you with leading physicians affiliated with top US institutions – so you have the knowledge and confidence to make an informed decision.

How It Works

  1. Call 2nd.MD about any health-related situation.
  2. 2nd.MD will retrieve your medical records and schedule your appointment with an independent specialist. Most consultations are scheduled within 3-5 business days.
  3. Following your consultation, 2nd.MD will provide a detailed write-up and recommendations about your medical situation and treatment. 2nd.MD can also refer you to a specialist for follow-up care.

Who Can Use It

2nd.MD is a complimentary service available to you, your spouse/partner, children and grandchildren of all ages, parents, parents-in-law, grandparents and grandparents-in-law.

I had questions when my doctor recommended surgery. The second opinion program reviewed my medical records and test results and gave me a complete report outlining my treatment options so that I could be confident I was making the right decision.

When to Use It

Call when you want clarity for a health-related situation, such as:

You or your loved one is diagnosed with a serious illness.

Your doctor recommends surgery, a new course of treatment or a new prescription drug.

You don’t think your prescribed treatment is working.

You have a chronic condition and want to learn how to better manage it.

You’ve received different diagnoses from multiple physicians.

You need referrals and assistance scheduling appointments with in-network doctors and specialists.

Get Started

Go to 2nd.md/MorganStanley to activate your free membership using your Morgan Stanley email address.

Call 866-841-2575 to speak with 2nd.MD’s care team.

Download the 2nd.MD mobile app

App Store

Google Play

Did You Know?

You do not need to be enrolled in the Morgan Stanley medical plan to use 2nd.MD. The program is available to all US benefits-eligible employees.